We deeply understand the importance of personal information to you and appreciate your trust in us. This policy explains how QianXun-Sell Gift Cards collects, stores, protects, uses, and shares your information, and describes your rights. Key points include:
This policy will help you understand the following:
[Special Note] Please read and fully understand this "Privacy Policy" (we have highlighted key content in bold for your special attention) and make corresponding choices before using our various products/services. Once you use or continue to use our products/services, it means that you agree to our processing of your relevant information in accordance with this privacy policy.
If you have any questions about this privacy policy, you can contact us through the methods provided in "How to Contact Us" in this privacy policy.
The products/services provided by QianXun-Sell Gift Cards and its affiliates (as defined in the Appendix) are subject to this privacy policy, unless the relevant services have independent privacy policies or special agreements exist in the corresponding user service agreements. These products/services include QianXun-Sell Gift Cards (website, client, and related WeChat open platform accounts or mini-programs). In addition, for certain specific products/services, we may also formulate separate privacy policies to explain the special policies of these products/services. If the relevant specific privacy policy is inconsistent with this privacy policy, the specific privacy policy shall apply.
Please note that this policy does not apply to other third-party products/services (hereinafter referred to as "other third parties," including your trading counterparts, any third-party websites, and third-party service providers) that you access through our products/services. Please refer to the privacy policy or similar statements of such third parties for specific provisions.
When you use our products/services, the scenarios in which you need to/may choose to authorize us to collect and use personal information include:
We will follow the principles of legitimacy, legality, and necessity to collect and use your personal information for the following purposes described in this policy.
Providing you with information display based on geographic location
In order to provide you with gift card trading services and related information display in your city and surrounding areas, and to improve our service performance, efficiency, and functionality, we will collect relevant information generated during your use of our services after your authorization, including:
(1) Location Information. When you enable the location function of your mobile device through system authorization and use location-based services, we will collect and use your location information to provide gift card trading and related services in your city and surrounding areas (for example, you can obtain relevant services without manually entering your geographic location). We use relevant technologies to obtain your location information (accuracy may vary), including IP address, GPS, and WLAN (such as Wi-Fi) access points, Bluetooth, and base stations that can provide relevant information. Information you provide while using our services may contain corresponding geographic location information, such as region information set in your account profile or geographic tag information in images or videos you upload. You can disable location services in your mobile device's system to stop us from collecting your location information, but you may therefore be unable to use location-based services we provide, or the expected results of related services may not be achieved.
(2) Log Information. When you use the products/services we provide, we will collect your browsing, search, click, transaction, after-sales, sharing, publishing, and other information and save them as relevant network logs, including your IP address, browser type, language used, operating system version, access date and time, telecommunications operator, network requests, etc.
Providing you with gift card listing, ordering, order management, and after-sales functions
When you list or purchase gift cards on QianXun-Sell Gift Cards, you need to provide contact information (name, phone number, etc.), address information (for physical cards), and electronic card information (card numbers, codes, balances) based on the type of service selected.
Providing you with service evaluation and information publishing functions
When you actively evaluate products/services of merchants on QianXun-Sell Gift Cards, we will collect the information you publish and display your nickname, avatar, and published content. If you choose to publish evaluation information anonymously, we will not display your nickname or avatar.
Providing you with customer service and after-sales service
To complete identity verification, ensure account security, confirm transaction status, and provide you with after-sales and dispute resolution, we may obtain your personal information from third parties with your authorization (for example, collecting transaction progress-related information from third-party information systems, payment institutions, and other third parties directly involved in transactions that you choose and trade with, so that we can process your orders and ensure the smooth completion of services, or better prevent fraud, scalping, and other malicious behaviors).
When you contact our customer service, our system may record communication records, content information, and call recordings between you and customer service, and use your account information to verify your identity; when you need us to provide customer service related to your order, we may query your relevant order information to provide you with appropriate help and processing.
(1) Authorized, when service disputes arise between you and merchants/buyers, the platform may access and use recording information as a reference basis for resolving disputes.
(2) The platform will effectively protect the privacy of both parties during calls. Recordings will be saved by the QianXun-Sell Gift Cards platform, and neither party can download, access, or play recordings on their own; except for the following circumstances, the platform will not provide recordings to anyone (including the calling and called parties): a. Authorized agencies legally request access; b. The recorded party provides access with legal documents issued by judicial authorities.
(3) Recordings will be automatically permanently deleted after 7 days of storage. In cases of negative reviews, complaints, unresolved disputes, etc., the platform will appropriately extend the storage period of recordings.
This information belongs to your personal sensitive information. If you do not provide the aforementioned information, it will not affect your use of other services we provide.
Reporting and complaining about violations
To prevent false complaints, unfair competition, and other behaviors, when you file complaints or reports against relevant merchants or users on the QianXun-Sell Gift Cards platform, we require you to provide identity information (including but not limited to your ID card, passport, driver's license, student ID, and other documents, copies, or numbers that indicate your identity) for real-name complaints and reports, and provide relevant complaint and report evidence (including but not limited to order information and video recordings or photos of merchant/user violations), so that the platform can verify your complaint and report content.
Payment Functions
After you place an order, you can complete payment through third-party payment institutions supported by the QianXun-Sell Gift Cards platform. The payment function itself does not collect your personal information, but we need to share your order number, transaction amount, and other transaction information required by your chosen payment institution with them to achieve confirmation of your payment instructions and completion of payment.
Merchant/User Verification Functions
To ensure transaction security and according to the requirements of laws and regulations, merchants and users conducting transactions on the QianXun-Sell Gift Cards platform must undergo real-name verification before displaying online. During the real-name verification process, we and third-party verification organizations need you to provide your real name, ID number, and facial feature information. This information is personal sensitive information. You may refuse to provide it, but you will not be able to conduct transactions on the QianXun-Sell Gift Cards platform. This information is only used for real-name verification and purposes stipulated by laws and regulations. Without your explicit authorization, it will not be used for other purposes.
Providing you with security protection
To ensure your account security, transaction security, and system operation security, and to meet the requirements of laws and regulations and our agreement rules, we may obtain your device information with your authorization during your use of our products/services, including device brand, device model, device name, IP address, MAC address, device software version information, device identification code, device identifier, region, network usage habits, device-related application information, and other log information related to QianXun-Sell Gift Cards services. This information includes your personal sensitive information. If you do not agree to our recording of the aforementioned information, you may not be able to complete risk control verification.
We will collect and use the following information when permitted by law and according to your specific authorization. This information will be collected in specific functions and business scenarios you choose. If you do not provide this information, it will not affect your use of the basic functions of QianXun-Sell Gift Cards.
1. Photo Album Permission
You may choose to enable the system's photo album permission to authorize us to access your photo album by actively uploading images or videos, so that you can publish content by uploading photos or videos. We will collect the information you choose to upload and publish. You can disable this function in system permissions. Once disabled, you may not be able to change avatars, post image reviews, etc. by uploading images or videos, but it will not affect your use of the basic functions of the QianXun-Sell Gift Cards platform.
2. Camera Permission
You may choose to enable the system's camera permission to authorize QianXun-Sell Gift Cards to access your camera by using photo, video recording, scanning, and other functions, so that you can publish content by taking photos or recording videos. If you need to record and publish audio videos, you also need to enable the microphone permission. We will collect the information you upload and publish. You can disable this function in system permissions. Once disabled, you may not be able to use the scanning function, or publish promotional videos or voice introductions by taking photos or videos, but it will not affect your enjoyment of QianXun-Sell Gift Cards services.
3. Microphone Permission
To better use QianXun-Sell Gift Cards services, you may enable the microphone to communicate with us, QianXun-Sell Gift Cards merchants, or other entities. We may collect your voice information to identify your needs and allow specific entities on the platform to upload voice introductions.
4. Calendar Permission
You may enable the system's calendar permission to use functions such as adding calendars to record QianXun-Sell Gift Cards service schedules. We will collect the above information to display or send timely reminders to you. You can disable this function in system permissions. Once disabled, you may not be able to enjoy calendar recording or reminder functions, but it will not affect your enjoyment of QianXun-Sell Gift Cards services.
You understand and agree that in the above circumstances, we may need you to enable your camera, photo album (image library), microphone (voice), and calendar access permissions on your device to achieve collection and use of the information involved in these permissions. You can view the status of the above permissions in your device and decide whether to enable or disable them (if applicable). When you enable any permission, it represents your authorization for us to collect and use that information to achieve the corresponding goal. Once you disable any permission, it represents your cancellation of authorization, and we will no longer continue to collect and use that personal information, nor can we achieve the goals corresponding to that authorization. However, your decision to disable permissions will not affect the collection, processing, and use of information previously authorized by you.
To ensure the normal implementation of relevant business functions, we need to call corresponding necessary permissions based on specific usage scenarios and ask you with pop-ups before calling. Specific permission call instructions are as follows:
| Permission | Purpose | Ask First Time? | Can Disable? |
|---|---|---|---|
| Location | Used to recommend gift card trading services in your city and surrounding areas | Ask when first opening the client | Yes |
| Device Info | Obtain device information to ensure account and transaction security | Pop-up asks when first opening the client | Yes |
| Camera | Used for scanning, taking photos, and uploading images | Ask when user actively takes photos, scans, or uploads images | Yes |
| Microphone | Used to identify your needs and for specific entities to upload voice introductions | Ask when user actively records | Yes |
| Photos | Used to write and read user photo album information | Ask before user actively uploads | Yes |
| Calendar | Used to provide users with booking schedule recording and reminder services | Ask before user adds itinerary to calendar reminder | Yes |
| Permission | Purpose | Ask First Time? | Can Disable? |
|---|---|---|---|
| Location | Used to recommend gift card trading services in your city and surrounding areas | Ask when first opening the client | Yes |
| Device Info | Obtain device information to ensure account and transaction security | Pop-up asks when first opening the client | Yes |
| Camera | Used for scanning, taking photos, and uploading images | Ask when user actively takes photos, scans, or uploads images | Yes |
| Microphone | Used to identify your needs and for specific entities to upload voice introductions | Ask when user actively records | Yes |
| Photos | Used to write and read user photo album information | Ask before user actively uploads | Yes |
| Calendar | Used to provide users with booking schedule recording and reminder services | Ask before user adds itinerary to calendar reminder | Yes |
To ensure the normal and efficient operation of the website, provide you with a more relaxed access experience, and recommend content that may be of interest to you, we store small data files named Cookies on your device terminal/system. Cookies help us call your information when you subsequently visit our website, simplifying the process of filling in personal information for you (such as one-click login); providing preference settings for secure transactions; helping you optimize ad selection and interaction; and protecting your data security. We will not use Cookies for any purposes other than those stated in this privacy policy. You can manage or delete Cookies according to your preferences. You can clear all Cookies saved on your computer or mobile device. You have the right to accept or reject Cookies. Most browsers automatically accept Cookies, but you can usually modify browser settings to reject Cookies according to your needs. Alternatively, you can clear all Cookies saved in the software. However, you may not be able to fully experience certain convenient and secure service functions.
In addition to Cookies, our web pages often contain other similar technologies such as electronic images (called "single-pixel" GIF files or "web Beacons"), which can help websites calculate users browsing web pages or access certain Cookies. We use web Beacons in the following ways:
We will not share your personal information with any company, organization, or individual other than QianXun-Sell Gift Cards, except in the following cases:
We will share necessary data with third parties through application programming interfaces (APIs) and software development kits (SDKs). Different versions of third-party SDKs may vary, generally including third-party account login, third-party payment, map navigation, manufacturer push, etc. We will conduct strict security testing on third parties and agree on data protection measures to ensure data security. You can view third-party data usage and protection rules through the following directory.
With the development of our business, we and our affiliates may conduct mergers, acquisitions, asset transfers, or similar transactions. If personal information is involved in the transfer, we will require the company or organization that receives your personal information to continue to be bound by this privacy policy. Otherwise, we will require that company or organization to seek your authorization and consent again.
We will only publicly disclose your personal information under the following circumstances and with security protection measures that meet industry standards:
Please note that information you voluntarily publish or even publicly share when using our services may involve your or others' personal information or even personal sensitive information, such as your transaction information, and text, images, or videos containing personal information that you choose to upload when evaluating. Please use our services more cautiously and consider whether to publish or publicly share relevant information.
In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require prior authorization from you:
According to the law, sharing, transferring, and publicly disclosing de-identified personal information, and ensuring that data recipients cannot restore and re-identify the personal information subject, we will not need to notify you separately or obtain your consent for processing such data.
1. Storage Period: Unless required by laws and regulations or agreed upon by both parties, we will only retain your relevant personal information for the shortest time necessary to achieve the purpose. When you actively cancel your account, we will delete your personal information or anonymize it as soon as possible in accordance with the requirements of laws and regulations. For relevant rules and procedures regarding account cancellation, please refer to the "User Cancellation Agreement" in the attachment to this policy.
2. Storage Location: Personal information collected and generated within the People's Republic of China will be stored within China, except in the following circumstances:
3. Termination of Operation: If termination of operation or similar circumstances occur, we will notify you at least 30 days in advance and delete or anonymize your personal information after termination of operation.
1. Data Security Measures
To ensure your information security, we strive to adopt various physical, electronic, and management security measures that meet industry standards to protect your personal information. We establish data classification and grading systems, data security management specifications, and data security development specifications to manage and regulate the storage and use of personal information. QianXun-Sell Gift Cards exercises comprehensive security control over data through information contact confidentiality agreements, monitoring, and audit mechanisms to prevent your personal information from unauthorized access, public disclosure, use, modification, damage, or loss. For example, we use SSL encryption protection technology when exchanging data (such as credit card information) between your browser and "services"; we provide HTTPS secure browsing for the website itself; we use encryption technology to ensure data confidentiality; we use trusted protection mechanisms to prevent malicious attacks on data; we deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we conduct security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information.
2. Please be aware and understand that the Internet is not an absolutely secure environment. We strongly recommend that you use secure methods and complex passwords to help us ensure the security of your account. If you discover that your personal information has been leaked, especially if your account or password has been leaked, please contact us immediately through the contact information provided in this privacy policy so that we can take corresponding measures.
3. Security Incidents
In the unfortunate event of a personal information security incident, we will immediately establish a special emergency response team, activate the emergency plan, prevent the expansion of security incidents, and promptly inform you in accordance with the requirements of laws and regulations regarding: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly notify you of the incident-related situation by email, letter, telephone, push notification, etc. When it is difficult to notify personal information subjects one by one, we will take reasonable and effective ways to issue announcements. At the same time, we will also proactively report the disposal of personal information security incidents to regulatory authorities as required.
You have the following rights regarding your personal information:
You can manage your information through the following methods:
If you cannot manage this personal information through the above links, you can contact us at any time through the feedback method provided in this privacy policy. We will respond to your access request within 15 days.
You can change the scope of consent or withdraw your authorization by deleting information in the QianXun-Sell Gift Cards App, changing privacy settings, or turning off device permission functions in the system.
Please understand that when you perform the above operations, we will be unable to continue providing you with services corresponding to the withdrawal of consent or authorization, but it will not affect personal information processing that has already been carried out based on your authorization.
You can request to cancel your QianXun-Sell Gift Cards account by contacting QianXun-Sell Gift Cards customer service. For relevant rules and procedures regarding account cancellation, please refer to the "User Cancellation Agreement" in the attachment. After you successfully cancel, we will delete your personal information or anonymize it as soon as possible in accordance with the requirements of laws and regulations.
If you cannot access, correct, or delete your personal information or cancel your account through the above methods, or if you believe that QianXun-Sell Gift Cards has violated laws and regulations in collecting or using your personal information, you can contact us through our customer service or other methods provided in this privacy policy. To ensure security, we may require you to provide corresponding methods to prove your identity and the legitimacy of your request. We will respond to your request within 15 days after receiving your feedback and verifying your identity. For reasonable requests from you, we will not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge certain cost fees as appropriate. For requests that are unfounded, require excessive technical means (for example, requiring the development of new systems or fundamental changes to existing practices), pose risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes), we may refuse.
Enter the [QianXun-Sell Gift Cards] mobile client, select "My – Icon in the upper right corner – Settings – Cancel Account," you can cancel your account, and we will cancel your account within 3 working days.
After you actively cancel your account, we will stop providing you with products or services and delete or anonymize your personal information in accordance with applicable laws.
Push Notifications – If you do not wish to receive message notifications on the App page, you can refuse to receive message notifications when installing the App for the first time, or turn off the corresponding notification function in the "Notifications" center of the mobile operating system.
1. QianXun-Sell Gift Cards attaches great importance to the protection of minors' personal information. Our website and services are mainly aimed at adults. If you are a minor, it is recommended that your parents or guardians read this privacy policy carefully and use our services or provide information to us only after obtaining the consent of your parents or guardians. In the case of collecting minors' personal information with the consent of parents or guardians to use our products or services, we will only use, share, transfer, or disclose this information when permitted by laws and regulations, explicitly agreed by parents or guardians, or necessary to protect minors. If we find that we have collected minors' personal information without prior verifiable consent from parents or legal guardians, we will try to delete the relevant data as soon as possible.
2. If you are a parent or guardian of a minor and have questions about the processing of information about the minor you are monitoring, please contact us through the contact information below.
To provide you with better services, our business will change from time to time, and this privacy policy will also be adjusted accordingly. Without your explicit consent, we will not reduce your rights under this privacy policy. We will issue updated versions on our website and mobile terminal or remind you of relevant content updates in other ways. Please also visit us to learn about the latest privacy policy in a timely manner. In the aforementioned circumstances, if you continue to use our services, it means that you agree to accept the revised policy and be bound by it.
We will update this policy in a timely manner when the following significant changes occur:
You can contact us through the following methods, and we will respond to your requests within 15 days:
Company Name: Hainan Jiumi Technology Co., Ltd.
Address: 15A311, Qiaohui Building, No. 21 Yilong West Road, Longhua District, Haikou City, Hainan Province
1. Personal Information: Refers to various information recorded electronically or in other ways that can identify a specific natural person's identity alone or in combination with other information, or reflect a specific natural person's activity. Personal information that may be involved in this privacy policy includes but is not limited to: basic personal information (including name, phone number, gender, address, birthday, etc.); personal identity information (including ID card, military officer certificate, passport, driver's license, etc.); network identity identification information (including system account, IP address, email address, and passwords, passwords, password protection answers related to the above); personal property information (including bank account, transaction and consumption records, credit records, and virtual property information, etc.); personal health and physiological information (including symptoms, medical records, medical history, etc.); contact information (including address book information, friend lists, etc.); personal internet usage records (including website browsing records, click records, etc.); personal device information (including unique device identification codes and other information describing the basic situation of personal commonly used devices); personal location information (including travel trajectories, precise positioning information, accommodation information, etc.).
2. Personal Sensitive Information: Refers to personal information that, once leaked, illegally provided, or abused, may endanger personal and property safety, and is highly likely to cause damage to personal reputation, physical and mental health, or discriminatory treatment. Personal sensitive information that may be involved in this privacy policy includes: personal identity authentication information (including ID card, military officer certificate, passport, driver's license, student ID, etc.); personal property information (bank account, transaction and consumption records, credit records, and virtual property information, etc.); other information (travel trajectories, address book information, accommodation information, precise positioning information, etc.); information of children under 14 years old.
3. QianXun-Sell Gift Cards: Refers to "QianXun-Sell Gift Cards" and all its affiliated and associated companies under QianXun-Sell Gift Cards.
4. Affiliated Companies: Suzhou Modu Health Care Co., Ltd.
5. Associated Account: You can use the same mobile phone number to log in to products/services provided by QianXun-Sell Gift Cards and authorize the use of your QianXun-Sell Gift Cards account information (such as avatar, nickname, delivery address), so that we can provide you with consistent services based on the associated account and you can conduct centralized management.
6. Device Information: Device identifiers (IMEI, IDFA, Android ID, MAC, OAID, and other related information), application information (application crash information, notification switch status, software list, and other related information), device parameters and system information (device type, device model, operating system, and hardware-related information).
7. De-identification: Refers to the process of technically processing personal information so that it cannot identify the personal information subject without the help of additional information.
8. Anonymization: Refers to the process of technically processing personal information so that the personal information subject cannot be identified, and the processed information cannot be restored.
Before you cancel your account, please read, understand, and agree to the following matters:
We kindly remind you that your act of canceling your QianXun-Sell Gift Cards account will cause us to terminate the provision of this service to you and will also bring many inconveniences to your after-sales rights protection. After successful cancellation, we will delete your personal information, keep it in a state where it cannot be retrieved or accessed, or anonymize it. You are aware and understand that according to relevant legal provisions, relevant transaction records must be saved by QianXun-Sell Gift Cards for 3 years or even longer.
1. If you still insist on canceling your account, your account must simultaneously meet the following conditions:
2. During the cancellation period of your QianXun-Sell Gift Cards account, if your QianXun-Sell Gift Cards account involves disputes, including but not limited to complaints, reports, litigation, arbitration, investigations by state authorities, etc., QianXun-Sell Gift Cards has the right to terminate the cancellation of this QianXun-Sell Gift Cards account on its own without obtaining your consent separately.
3. Please unlink other relevant accounts before submitting the cancellation application. You can contact our customer service for details.
4. Once the QianXun-Sell Gift Cards account is canceled, it cannot be restored. Please back up all information and data related to your account before operating. After canceling the QianXun-Sell Gift Cards account, you will no longer be able to use this QianXun-Sell Gift Cards account, nor will you be able to retrieve any content or information related to your account and the account in QianXun-Sell Gift Cards account (even if you use the same mobile phone number to re-register and use QianXun-Sell Gift Cards), including but not limited to:
5. Canceling this QianXun-Sell Gift Cards account does not mean that the account behavior and related responsibilities before the cancellation of this QianXun-Sell Gift Cards account are exempted or mitigated.